Function
Marcor Business Optimization Solutions is an industrial engineering consulting company. We provide solution-based consulting across diverse industries and businesses of all sizes. We provide consulting services on the individual components and integration of people, processes, operations, machines, technology and data to deliver optimum and sustainable project solutions tailored to our client’s specific needs and unique business.
Our aim is to get each business to their optimal state to become and remain competitive in this everchanging and increasingly difficult economic environment.
Core Values
Our unique and characteristic business principles are defined by our core values which is evident in our projects and will remain fundamental in future growth and development.
Quality | Accountability | Agility | Integrity | Respect
Our Services
Inspired by the company slogan we aim to find the perfect formula for our clients to grow to their company’s full potential. Our services aim to reduce costs, increase value, productivity, efficiency and effectiveness, identify opportunities for further optimization and growth, and improve customer satisfaction. No company or project is too small or too big.
- Industrial Engineering
- Facility Layout
- Capacity Planning
- Data Analytics
- Continuous Process Improvements
- Business Process Analysis
- Process Engineering, Reengineering & Optimization
- Business Process Mapping
- Demand Forecasting and Inventory Planning
- Decision Support
- Organizational Baselining
- Performance Measurement
- Management Reports
- Report Automation & Enhancements
- Interactive Excel Business Models
- Lean Six Sigma Projects
- Data, System and Information Engineering
- Process Engineering
Competitive Advantage
Marcor Business Optimization Solutions is more than just a standard business engineering consulting company.
- We really care about delivering value to our clients through professional services that meet or exceed the client’s requirements and expectations
- We are passionate about the business of our clients, improvement and optimization and driven by actions to get things done
- We believe that there is no one-size-fits-all or ready-made solution – we find and custom build solutions as unique as our client’s companies and operations
- We ensure that we have an in-depth understanding of our client’s business before we attempt to solve their problems
- We keep to project deadlines, deliverables and budget and have competitive rates
Inspiration behind our Brand Design
We are aspired by growth. Marcor Business Optimization Solutions strives towards pertaining perfection in the smooth running and maximum efficiency of a business, thus utilizing an approach of finding perfection not when there is nothing more to add, but when there is nothing left to take away. We strive towards the perfect formula for growth in each business. Finding the perfect balance and integration between people, processes, operations, machines and technology for optimization.
Fibonacci spiral, also known as the golden spiral – a logarithmic spiral whose growth factor is based on a perfect ratio. A great deal of everything that is successful in life including life itself, in the sense of the creation, is based on this ratio.
Some Previous & Current Projects
We are still small in size but have taken on big projects and executed them successfully. We first understand our client’s business, then analyze the problem/(s) or opportunity/(ies), define, plan, design and build the solution and then implement it according to the scope, risk, time and budget constraints of the client, whereafter we support the business to stabilize the changes.
- Project Type: Costing Models
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Claims
- Project Description: Modelling of manex costs allocation to determine the internal cost to handle the various claim times and the claim lifecycle cost. Claim costs expressed as a % of premium income for internal measurements and industry benchmarking.
- Project Value: Cost analysis, problem areas and inefficiencies identified, industry benchmarking.
- Project Type: Capacity Planning
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Sales and Services
- Project Description: National capacity planning and resource utilization scenarios was done for the sales & service business sectors to optimally restructure the business area and meet business strategies and cost saving initiatives. The capacity planning was based on historical and future forecasted demand, service level agreements, actual processing times, process variations and variation frequencies obtained through an automated in work time study.
- Project Value: Structural change evaluations and validations, process and structural inefficiencies identified, required resources and their utilization for test scenarios, cost saving calculations, adequately staffed and fully utilized teams.
- Project Type: Capacity Planning
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Claims & Sales and Services
- Project Description: National capacity planning and resource utilization was done for the claims and sales & service business sectors based on historical and future forecasted demand, service level agreements, actual processing times, process variations and variation frequencies obtained through an automated in work time study.
- Project Value: Process analysis, actual processing times, process inefficiencies identified, required resources and their utilization for variable demands and different business structures, adequately staffed and fully utilized teams.
- roject Type: Process Analytics & Engineering
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Claims
- Project Description: IVR (Interactive Voice Response) System evaluation, analysis and redesign for the claims call center.
- Project Value: Improved customer satisfaction, shorter queueing times and efficiencies within the call center team, increased productivity, reduced complaints.
- Project Type: Process Engineering
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Claims
- Project Description: Current processes and complaint data analysis and system evaluation, escalation process design, implementation and monitoring. Build of integrated reporting for management on escalation status and operational efficiencies.
- Project Value: Decreased complaints, improved FSCA count, improved customer satisfaction, internal accountability and efficiencies, improved reporting and management data.
- Project Type: Report Automation and Interactive Reporting Models
- Client Name: Old Mutual Insure
- Client Industry: Short Term Insurance: Claims
- Project Description: Designing and building of an automated interactive excel model and reporting tool for the motor repair management team that integrates their various system reports, compares the status of repairs against a ruleset and then creates a workflow with specific repair status, actions and contact details for operators from variation databases.
- Project Value: Data changing and combining into information for improved decision making, workflow system and up-to-date repair statuses, ABR progress, compliance and management.
- Project Type: Inventory Planning
- Client Name: The Safety Masters
- Client Industry: Retail: PPE
- Project Description: Demand forecasting was done on historical sales data and industry analysis. Based on the forecast an inventory plan was built to ensure that the correct stock is bought in the correct quantities at the correct time to reduce the number of stock on the floor. An integrated excel inventory model was built tracking sales against on hand stock and stock purchases flagging stock reorders based on built-in buffers and variables.
- Project Value: Reduced inventory levels, Automatic stock taking, Order flagging
- Project Type: Facility Layout
- Client Name: Warthog Trail Tech
- Client Industry: Manufacturing: Canvas & Camping Gear
- Project Description: A facility layout was done for the manufacturing workshop, taking the ease of operations, available space and interaction between workstations into consideration.
- Project Value: Reduces Waste – Easy straight through processing, reduced in-progress inventory, waiting time and movement of material
- Project Type: Data Analysis & Reporting
- Client Name: Marcor Boerdery
- Client Industry: Agricultural Farming
- Project Description: A database of the multiple variables that impact cost, revenue and yield was built and are kept up-to-date for the farm. Trend and dependency reports are generated on a frequent bases to inform decisions and understand the input and output variables better
- Project Value: Informed decision making and cost saving
Our Team
Marisca Botha
Founder, Managing Director of and Engineer at Marcor Business Optimization Solutions.
Marisca is an industrial engineer with extended knowledge and experience in the consulting industry. Marisca is a maximizer, opportunist and improvement seeker always looking for ways to optimize everything with the utmost quality in record time in a simple yet very technically detailed approach.
Qualifications & Achievements:
- Bachelor in Engineering – Industrial Engineering (Cum Laude) @ University of Pretoria
- Certificate – Lean Six Sigma Black Belt @ The Leadership Centre
- Senior Certificate – Business & Performance Management @ Academy of York
- Member of the Golden Key International Honour Society
Corne Botha
Director of Marcor Business Optimization Solutions
Corne is the rock and support behind the company. Corne encourages and works relentlessly to ensure that Marcor Business Engineering grows and reaches its full potential. Corne focusses on our vision and people’s strengths to stimulate growth.
Contact Us
Feel free to contact us
Marisca Botha
Mobile: 078 355 8183
Email: marisca@marcorgroup.co.za
Servicing anywhere in South Africa
